Patient Info


Our three main locations are in Tucson, Sahuarita and Oro Valley, however for your convenience, we also travel to Globe (once a month) and Willcox (three times a month). To schedule an appointment at any HealthySkin location call (520) 293-5757. We will make every attempt to schedule you as soon as possible and with the physician of your choice. Insurance plans are welcome. Se habla español.

Registration documents:

Click on the form you need and print it. Please complete the form and bring with you to your appointment. You will need Adobe Acrobat to read and print the forms. Or call us at: (520) 293-5757 with any questions.

Insurance & Referrals

The practice has contracts with most major insurance plans including Medicare, Humana, Aetna, United Healthcare, HealthNet, BCBS, and Cigna. Because of our specialty, many of the HMOs may require a referral from your primary care physician prior to being treated by our physicians. If you have an HMO plan, we kindly ask that you verify that your referral has been sent to our office before your visit. Without the referral, our office cannot guarantee that your insurance will pay for your visit. As a courtesy, we will bill your secondary insurance plans.


Your health insurance coverage will be verified by our staff prior to your arrival. If they have determined that you have a co-payment amount due, they will collect this at the time of service. For your convenience, we accept Mastercard, Visa, American Express, and CareCredit.

You can now use CareCredit's "Pay My Provider" feature. Be sure to search for us under "Sheftel and Associates Dermatology, LLP."

Biopsy & Test Results

If you are coming to our office for a procedure that might require a biopsy, please understand that your test results may take up to two weeks to arrive back at our office. Once your test results are received from the lab, they are reviewed by your physician. Your physician will provide detailed instructions to our nursing staff regarding your test results and any additional procedures, testing and recommendations that he/she feels are necessary. You will receive a phone call notifying you of the test results.

Prescription Refills

When you require a prescription refill, please contact our office at least 48-hours prior to your last dose. Often, your refill will require a review of your chart by one of our physicians or may require prior authorization by your health plan before it can be called into your pharmacy. When calling for a refill, please call our office at (520) 293-5757. Please be prepared to provide the following information:

  • Clearly state the patient's name
  • The name and dosage of the drug you need refilled
  • The prescription refill number located on your prescription
  • The name and telephone number of your pharmacy


This was my first visit with Dr. Eisen.  She had been highly recommended, but she surpassed my expectations. She was efficient, practical and understanding - extremely professional.
5 / 5
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I was very nervous since I had reporting this mole to MD over many years but was reassured that it was okay.  It was only after visiting a friend with a history of 4 Melanomas over 50 years encouraged me to have a different specific 'mole' looked at, that I made an appointment with the MD but saw his PA instead who immediately made the referral to Healthy Skin Dermatology.  Four moles were removed in the office painlessly and sent for biopsies. One came back as a superficial melanoma. I now understand that an 'innocent' mole in the past can become a melanoma and not to take them lightly.

5 / 5
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Anya is always so accommodating, pleasant, and easy to talk to/with. She is the only one I've dealt with in the patient environment, other than her 'helper.'
5 / 5
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I am a new patient to this dermatology office and am very impressed with every staff person I met there. They were friendly, welcoming and efficient. I especially liked Anya Kaczmarek. She is wonderful! I will be very happy to ask for her every time I need an appointment. I will also be promoting her and this office to my family and friends.
5 / 5
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The office staff is wonderful like family. Anya and Dr. Sheftel are the best. I always look forward to seeing them.

5 / 5
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We’d love to hear from you.

Have a question? Want to learn more about a service? Feel free to send us a message!